Choose GIO for car insurance, home insurance, contents insurance, business insurance and more.

Stretch your car insurance payments

Our Commercial Insurance Customer Service Charter (PDF)

Make a Claim - Business Insurance

Call us on 13 14 46 to make a claim, or enquire about a claim for business insurance.

Claims Details
Call 13 14 46

24 hours a day, every day to:

  • Lodge a claim,
  • Enquire about an existing claim,
  • Seek assistance lodging a claim, or
  • If you require personal assistance.

For:

  • Business Insurance
  • Business Insurance for Professionals
  • Trade Insurance
  • Farm Insurance
Complete a form

Alternatively, you can download and complete the:

Information you need to provide
  • Your policy number
  • Personal details of any other parties involved (if applicable)
  • Type of claim - fire, theft etc
  • Date of Loss/Event
  • Details of Loss/Event
  • Address of Loss/Event
  • Your contact details
  • No quotes are needed before you call us. During the call, we will tell you about the claim process and what you need to do next
To enquire about an existing claim

If you've already lodged a claim you can enquire about the progress of your claim by phone.

You'll need to supply the following information:

  • Your name
  • Your contact phone number
  • Other Identifiers - personal identification information
Personal Assistance If you require further assistance with your claim, please call one of our helpful Customer Claims Consultants on 13 14 46.

Product Disclosure Statement

GIO Business Insurance is issued by GIO General Ltd. ABN 22 002 861 583.

Read the Business Insurance Product Disclosure Statement ('PDS') and Policy Wording along with Supplementary Product Disclosure Statement (52KB) for detailed information on this policy.