Western Australia, Tasmania, NT and the ACT are referred to as ‘underwritten states’. In these states, insurers set the premiums and carry the risk. Insurers can be flexible when setting premiums within statutory guidelines and rewarding business which improve their workplace safety.
In every state, legislation requires that employers provide a safe workplace and protect their employees from financial hardship in the event of a workplace injury.
GIO supports customers in meeting these requirements while protecting their businesses against the unplanned financial impact of a workplace injury.
Immediate notification is the key to quick resolution of a claim - and least possible interruption to business.
Just call 13 10 10
Our people are our greatest strength
We invest heavily in attracting and retaining dedicated professionals whose performance is reviewed and rewarded based on their commitment to great customer service.
Account management
GIO is able to deliver customer service tailored to our customer’s risk profile, commercial and regulatory environment and internal risk management frameworks.
The GIO Account Manager is the first point of contact for intermediaries and corporate customers. The Account Manager will help to develop tailored service plans, visibility around claims by way of regular reporting and to ensure that the claims service being provided meets expectations.
The Account Manager also facilitates communication between intermediaries, corporate customers and GIO.
GIO Perth Office
66 St Georges Terrace
Perth WA 6000
Post: GPO Box B50
Perth WA 6000
GIO Hobart Office
Ground Floor, 111 Macquarie Street
Hobart Tasmania 7000
Post: GPO Box 1136
Hobart Tasmania 7001
GIO Canberra Office
Level 02 Corner Melrose Drive & Brewer St
Woden ACT 2606
Post: PO Box 15
Woden ACT 2606