Workers Compensation in Victoria

This material has been developed to give you a greater understanding of workers compensation in Victoria and the services GIO provides.

Apply for Cover Note online

Victorian customers can now apply for cover note online.

Topic	Description
Taking Out and Managing Your Policy	Detailed information on: Who needs a Policy? Obtaining a New Policy Transferring your Current Policy to GIO Renewing a Policy Paying your Premium How to Calculate your Premium What's included in Remuneration Your Premium Obligations Certificates of Currency
Information for Employers	Detailed information on: Your Responsibility to Make the Workplace Safe OH&S Act 2004 OH&S Services Training
Claims and Injury Management	Detailed information on: Your Responsibility When An Injury Occurs Lodging a Claim The Claims Process Managing your Claims Claims and Benefits Return to Work Plans and Offers of Suitable Employment Employer Request for Reimbursement
Information for Injured Workers	Detailed information on: Making a WorkCover claim Your Benefits and Return to Work Obligations
Customer Service and Feedback	Detailed information on: Our Service Guarantee to Customers Complaints Customer Feedback

Next Steps

Victoria customers, apply for cover note online
Call us on 13 10 10 Monday to Friday between 9am and 5pm EST for further information.
Or Email Us
Find out more about your workers compensation responsibilities in Victoria at the Victoria WorkCover Authority's website.

We are committed to providing the highest level of service to our customers and support and
adhere to the General Insurance Code of Practice.

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