Tools and Resources for NSW
Training Calendar
Please refer to the GIO Workers Compensation Training Courses or icare for training courses that are available to you.
Get Healthy Work
Do you know what happier, healthier workers can achieve?
At GIO we support our customers in improving safety and wellbeing in the workplace. The Get Healthy @ Work program, delivered by the NSW government, provides our customers with the tools, resources and support to build an effective workplace health program. Find out more and enrol here.
Risk Management Support
GIO has a Risk Management Team to assist our customers better manage their Work, Health and Safety and Injury Management systems and obligations.
If you have an WH&S or risk management question, email our Risk Services Team, riskservices@gio.com.au.
Return-to-Work & Suitable Duties
The benefits of early return to work are well recognised and we recommend that you are supportive of this process.
If you have suitable duties available, you as the employer can liaise with the injured worker and their doctor to discuss the appropriateness of these duties.
- Complete the Return to Work (RTW) Plan to assist your injured worker to return to work as soon as possible. Find out more information about the Guidelines for Workplace Return to Work Programs.
- Having a list of suitable duties available prior to an accident means that GIO Case Officers can work with you, your injured worker, their treating doctor and the rehabilitation provider (if involved) to prepare a Return To Work plan sooner.
To find out more about GIO’s Injury Management Program, click here.
Claims Reporting
We provide a range of monthly and online reporting tools designed to help you track your claims performance and assist you in identifying risk management strategies.
The table below sets out the reporting available to employers for claims managed by GIO.
To obtain access to these reporting tools, please contact your Relationship Manager.
Posters & other forms
View our Training Courses
Prevent workplace injuries and reduce associated costs.
Free or discounted for GIO Workers Compensation customers.
Frequently asked questions
for Workers Compensation
GIO is an agent appointed by icare to deliver workers compensation claims management services to employers and workers in NSW.
In NSW, a worker for workers compensation purposes is 'a person who has entered into or works under a contract of service or a training contract with an employer…'.
Once notified of a claim, GIO has seven days to commence provisional liability payments. In some cases, however, GIO may have a “reasonable excuse” not to commence provisional liability payments within this timeframe.