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FAQs
General
Home Insurance
Car Insurance
CTP Insurance
MAI Insurance
Motorcycle Insurance
What do I do if my motorcycle is stolen?
Can I choose my own repairer?
Caravan Insurance
Boat Insurance
Business Insurance
What is the difference between Public Liability and Products Liability insurance cover?
How much Public & Products Liability cover do I need?
What isn't covered by Public and Products Liability Insurance?
Is my Business Insurance expense tax deductible?
What is the difference between employees and subcontractors?
How do I make a claim?
GIO Business Insurance cover my business’ premises against flood
Workers Compensation
NSW
Do I need workers compensation insurance?
Who is a worker for workers compensation purposes?
How do claim costs impact my premium?
What do I need to do if an injury occurs?
What should I do if urgent medical attention is required?
What weekly benefits do I pay an injured worker?
What is the employer's claims excess?
What does it mean if a claim is “reasonably excused”?
What is an Injury Management Plan?
What is the relationship between NSW icare and GIO?
WA
When is a worker covered for workers compensation?
What is the definition of ‘remuneration’?
Do I have to cover my contractors and sub-contractors?
TAS
Do I need to notify WorkSafe Tasmania if a worker is injured?
What do I need to do if I receive a notice of injury?
What must an employee do if there is a workplace injury?
What additional responsibilities do employers with more than 50 employees have?
What must an employer do if there is a workplace injury?
When are Employers required to prepare Return to Work Plans?
How long can weekly compensation payments continue?
When is an injured worker entitled to lump sum payments for permanent impairment?
What medical expenses are covered by a workers compensation claim?
Can workers compensation benefits be altered or stopped?
How are questions or disputes relating to claims resolved?
General
What is the definition of a ‘worker’?
How are Workers Compensation premiums calculated?
How do I pay for my Workers Compensation policy?
What are the benefits of reporting injuries early?
What are my workers compensation responsibilities as an employer?
Do I need to continue to pay an injured worker's wages after an injury occurs?
How do I get reimbursed for wages lost due to a work injury?
What are suitable duties?
Should I provide suitable duties to an injured worker?
What is a Return To Work Plan?
What is a common law claim?
What is the difference between a "recurrence" and an "aggravation" of an injury?
Who is the Primary Treating Medical Practitioner?
What is a 'Register of Injuries'?
What is a Certificate of Currency and how can I get one?
How do I submit an Internal Dispute and what is the process?
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