Do I need to notify WorkSafe Tasmania if a worker is injured?

Yes, the employer must notify WorkSafe Tasmania as soon as possible if any of the following incidents have occurred in the workplace a death, or someone suffers a serious injury or illness, or a dangerous incident Electric shocks must also be reported to TasNetworks on 13 20 04 . To contact WorkSafe Tasmania dial 1300 366 322 when calling from Tasmania. Outside of Tasmania callers must use (03) 6166 4600 . Further information is available here WorkSafe Tasmania in respect to the definition of a serious injury or illness and a dangerous incident. Within 48 hours, the employer must also complete and lodge online, an Incident Notification Form which can be found here Incident Notification Form

What do I need to do if I receive a notice of injury?

If you receive a notice of injury, you have 14 days to provide your worker with a written notice informing them of their right to make a claim under the Act. This Notice of Right to Make Workers Compensation Claim form can be found here WorkSafe Tasmania Forms and Guides or by searching for GF172. You must also notify GIO within 3 business days: if the injury results in, or is likely to result in, total or partial incapacity once you receive a claim for compensation The employer is also legally required to complete the employer section of the claim form and forward it to GIO within 5 business days. If an employee suffers a serious injury, death or electric shock you must notify WorkSafe Tasmania immediately on (03) 6166 4600 (outside Tasmania) or 1300 366 322 (within Tasmania). Electric shocks must also be reported to TasNetworks on 13 20 04 The online Incident Notification Form for serious injuries must also be lodged by employers within 48 hours and can be found here Online Incident Notification Form To report an injury to GIO, please call us on 13 10 10 or email giowctas@gio.com.au . To notify GIO of a new claim, you simply need to provide your contact details, your workers compensation policy number, the worker's name, address and date of birth, and details of the incident. GIO is committed to early intervention and recovery of injured workers and is dedicated to working with employers and workers to support early return to work activities. GIO has long identified that the long-term absence from work is harmful to physical and mental wellbeing however, returning safely and quickly to work has strong benefits for the individual, their family, their employer and the sustainability of an Injury Management Scheme.

What must an employer do if there is a workplace injury?

Attend to the injured worker as soon as possible; Notify GIO within 3 working days; Give the worker written notice advising of their right to make a claim within 14 days; Accept the worker’s claim form (notifying their insurer of the claim within 3 working days) and then forward the claim to the insurer within 5 days; Start making weekly compensation payments within 14 days of receiving a new claim, or on the next payday where it is later than 14 days after receipt of the claim; Keep the worker’s position open for a period of at least 12 months; Provide the injured worker with suitable alternative duties. If it’s unreasonable or impracticable to do so, the employer must advise the worker in writing of the reasons; Ensure that an injured worker is assigned to a Return to Work Coordinator as soon as practicable in the event of a significant claim (where more than 100 employees are employed); Participate and co-operate with GIO to develop a Return to Work and / or Injury Management Plan for the injured worker; Provide suitable and meaningful duties in the workplace for an injured worker, wherever practicable

When are Employers required to prepare Return to Work Plans?

When are Employers required to prepare Return to Work Plans? Employers are required to develop Return to Work Plans when total or partial incapacity exceeds 5 business days and is ongoing incapacity relates to only one diagnosed condition the incapacity is not deemed as a significant or complex injury the medical treatment plan recommends conservative treatment Employers are required to prepare Return to Work Plans to suit the needs of the individual who is injured and assist and promote optimal return to work outcomes. Return to Work Plans will be agreed to, prepared and implemented within 10 business days from the date of the consultation with the Primary Treating Medical Practitioner as indicated on the medical certificate. GIO will engage with employers to ensure these plans are prepared and implemented within the required timeframe

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Training Calendar

We offer a suite of information and training courses for our policy holders, usually at our state-based offices, or onsite if required at your workplace. For further enquires about other dates, locations and services, please email riskservices@gio.com.au.

Risk Management Services

GIO has a Risk Management Team to assist our customers better manage their OHS and Injury Management systems and obligations.

If you have an OHS or risk management question, access our Safety Guru.

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Return to Work and Suitable Duties

If your injured worker is incapacitated for more than 5 days, and incapacity is ongoing, a Return to Work Plan and Injury Management Plan must be completed. These plans should be tailored to suit the particular needs of the injured worker.

You must send GIO and the injured worker a copy of the Return to Work Plan containing details of suitable duties in line with medical restrictions. A new Return to Work Plan must be completed in line with each medical certificate and provided to GIO and the injured worker within 10 business days of the consultation with the Primary Treating Medical Practitioner.

Suitable duties are developed in consultation with the injured worker's Primary Treating Medical Practitioner and must consider the worker's current work capacity and medical advice. Please refer to the WorkCover Tasmania Register of Alternate Duties.

Claims Reporting

We provide a range of monthly and online reporting tools designed to help you track your claims performance and assist you in identifying risk management strategies, including:

Claims Financial Total (CFT) - Summarises basic claims and financial data by policy period.
Customer Experience Report (CER) - Provides a national, high-level executive review and operational snapshot of performance to assist you in managing claims and trends.

To obtain access to these reporting tools, please contact your GIO Relationship Manager.

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Frequently asked questions
for Workers Compensation

You must notify WorkSafe Tasmania as soon as possible on 1300 366 322 (inside Tasmania) or 03 6166 4600 (outside Tasmania). More information can be found at worksafe.tas.gov.au

If you receive a notice of injury, you have 14 days to provide your worker with a written notice informing them of their right to make a claim under the Act.

We’ve put together a comprehensive, step-by-step guide to help you in dealing with a workplace injury.

Return to Work Plans will be utilised if a worker suffers a significant injury where a partial or total incapacity exceeds 5 days.

More Workers Compensation FAQs