You will be eligible provided you bought the vehicle as new, and your car has been continuously insured under GIO Platinum cover from within 13 months of your car's purchase until the time of the total loss. Anyone who financed your car must also provide us with written consent.
Platinum Car Insurance
Car Insurance with everything you expect – and more.
Platinum Car Insurance
Lifetime new car replacement – Eligibility
Option to choose your own repairer
You can leave it with GIO to take care of everything when arranging for the repair of your car. However, if you prefer to, you can choose your own repairer to complete the job.
If you do this, you need to obtain a quote from your repairer. After you obtain a quote from your repairer, we will need to assess your car at one of our preferred repairers. The repairs will be authorised if your repairer’s assessed quote meets industry standards and will result in your car being repaired safely and in a cost effective manner.
Our lifetime repair guarantee applies even if you choose your own repairer, as long as we authorise the repairs.
What’s covered
What’s not covered
Car insurance that goes above and beyond
Fire
Theft
Collision
Optional cover
24/7 roadside assistance
Did you know you can add GIO Roadside Assist to your Platinum or Comprehensive Car Insurance policy? With no joining fee and for less than $95 per year, we’ll help with flat tyres, flat batteries, emergency fuel, and more. There is no cover for GIO Roadside Assist during the first 24 hours of adding the cover. GIO Roadside Assist Terms and Conditions apply.
Limits and exclusions apply. For more detail, please refer to the PDS.
WAYS TO SAVE
Discounts we offer and things to check
Showing of
10% multi-policy discount*^
You'll be eligible for a 10% multi-policy discount if you hold three or more eligible policies with us. These include Home Building, Contents, Landlord, Car, Motorcycle, Caravan or Boat Insurance. A GIO NSW CTP Insurance policy or GIO ACT MAI Insurance policy will count as an eligible policy, but the premium for these policies cannot be discounted. View T&Cs.
$50 NSW CTP Green Slip discount*
When you combine GIO Platinum or GIO Comprehensive Car Insurance with a GIO NSW CTP Green Slip on the same car, with the same registration, you may be eligible for a $50 discount on your next GIO Platinum or GIO Comprehensive premium.
Your excess
You can choose to lower your premium by increasing your excess within a range we set. This means your premium will be cheaper, but you’ll face higher out-of-pocket costs in the event of a claim. It’s up to you to decide on a balance that suits your needs.
Payment frequency
If you pay your premiums annually, you’ll pay less than if you were to pay in monthly instalments for the same period.
Kilometre driven
Consider how many kilometres you are driving each year. It might be less than what you originally told us. If so, you can adjust your kilometres driven, which may reduce your premium.
Claims free savings
For every year that you don't make an excess payable claim, we'll give you a credit on next year's premium for that car. The longer you keep your policy with us, the greater the credit – from 5% after one year up to 20% after 15 years+ of continuous GIO Platinum or Comprehensive Car Insurance.
FAQs
People also ask
Can I choose my own repairer?
You can leave it with GIO to take care of everything when arranging for the repair of your car. However, if you prefer to, you can choose your own repairer to complete the job.
If you do this, you need to obtain a quote from your repairer. After you obtain a quote from your repairer, we will need to assess your car at one of our preferred repairers. The repairs will be authorised if your repairer’s assessed quote meets industry standards and will result in your car being repaired safely and in a cost effective manner.
Our lifetime repair guarantee applies even if you choose your own repairer, as long as we authorise the repairs.
Are learner drivers covered to drive my car?
Yes, learner drivers are automatically covered to drive your car under supervision and there is no need to list them on your policy. If they are at fault in an accident and you need to make a claim, an extra excess of $400 will apply in addition to any other excess.
Please note: Learner drivers are not covered to drive a Hire Car obtained under your insurance policy. We also do not cover any driver under the age of 25 while driving a High-Performance vehicle. Terms and conditions apply - see the Car Insurance PDS for full details.
Am I covered for windscreen repair or replacement?
GIO Platinum windscreen and window glass cover is automatically included with our Platinum Car Insurance policy. If an incident occurs (that you’re insured for) and only your windscreen or window glass is damaged (including your sun roof), we’ll cover the cost to repair or replace it without you having to pay an excess for the first claim in the period of insurance.
If the damage is a chipped windscreen that has not cracked and can safely be repaired, we will also cover the cost of one repair. You won’t have to pay an excess or lose your one excess-free claim under this feature for the remainder of the period of insurance.
Other ways GIO can help
You bought the car new
We also provide this benefit if it was your spouse, partner, de facto, parent, grandparent, child, grandchild, brother, sister or the company of which you are a director who bought your car new, or as an ex demo model from a licensed dealer.
Important information
*If you’re eligible for more than one discount, we apply them in a pre-set order to the discounted premium, before government taxes and charges.
^Discount not applicable to GIO Roadside Assist, GIO Home Assist, Excess-free Glass or Domestic Workers Compensation optional covers.
#Market value option is available to new policies purchased on or after 5th August 2021 or renewing policies on or after 8th September 2021.
#You must have bought the car as a new or ex-demo model from a licenced dealer, and your car must have been continuously insured under our GIO Platinum level of cover from within 13 months of your car first being purchased until the time of total loss. We will replace your car with the same make and model where available.
~GIO Roadside Assist is an optional extra only available in conjunction with GIO Platinum or Comprehensive car insurance. Terms and conditions for coverage apply.
Insurance issued by AAI Limited ABN 48 005 297 807 trading as GIO. Read the Product Disclosure Statement before buying this insurance. This advice has been prepared without taking into account your particular objectives, financial situation or needs, so you should consider whether it is appropriate for you before acting on it.
You bought the car new
We also provide this benefit if it was your spouse, partner, de facto, parent, grandparent, child, grandchild, brother, sister or the company of which you are a director who bought your car new, or as an ex demo model from a licensed dealer.
Taxi/transport cover
If you arrange your own transport you'll need to pay out of your pocket and make sure you give us the receipts for reimbursement at claim time.
Lifetime new car replacement – Eligibility
You will be eligible provided you bought the vehicle as new, and your car has been continuously insured under GIO Platinum cover from within 13 months of your car's purchase until the time of the total loss. Anyone who financed your car must also provide us with written consent.
Option to choose your own repairer
You can leave it with GIO to take care of everything when arranging for the repair of your car. However, if you prefer to, you can choose your own repairer to complete the job.
If you do this, you need to obtain a quote from your repairer. After you obtain a quote from your repairer, we will need to assess your car at one of our preferred repairers. The repairs will be authorised if your repairer’s assessed quote meets industry standards and will result in your car being repaired safely and in a cost effective manner.
Our lifetime repair guarantee applies even if you choose your own repairer, as long as we authorise the repairs.
10% multi-policy discount
You'll be eligible for a 10% multi-policy discount if you hold three or more eligible policies with GIO. These include Home Building, Home Contents, Landlord Building, Landlord Contents, and all levels of cover of Car, Motorcycle, Caravan or Boat Insurance. A GIO NSW CTP Insurance policy or GIO ACT MAI Insurance policy will count as an eligible policy, but the premium for these policies cannot be discounted.
$50 NSW CTP Green Slip discount*
When you combine GIO Platinum or GIO Comprehensive Car Insurance with a GIO NSW CTP Green Slip on the same car, with the same registration, you may be eligible for a $50 discount on your next GIO Platinum or GIO Comprehensive car insurance premium.
Save 10% First Year Online Discount*
Get 10% Off Your First Year When You Buy Online!*
Claims free savings
For every year that you don't make an excess payable claim, we'll give you a credit on next year's premium for that car. The longer you keep your policy with us, the greater the credit – from 5% after one year up to 20% after 15 years+ of continuous GIO Platinum or Comprehensive Car Insurance.
Increase your excess
You can lower your premium by increasing your excess on eligible policies. So, your premium will be cheaper, but you’ll face higher out-of-pocket costs if you make a claim where you’re liable to pay an excess.
Pay annually rather than monthly
If you pay your premiums annually, you’ll pay slightly less than if you were to pay monthly. You may not be able to adjust this until your next renewal.
