INSURING YOUR HOME

Smartphone insurance with GIO portable valuables cover

12 October 2023

From lost photos and passwords, to paying for a replacement or repair, losing or breaking your smartphone can be inconvenient and expensive. Thankfully, portable valuables cover with GIO can help cover the cost of repairing or replacing your smartphone – in certain situations – up to a limit. For the full list of limits, exclusions and conditions, check out the Product Disclosure Statement.

Explore GIO Portable Valuables Insurance

How to insure your smartphone with GIO

To get cover for your smartphone you will need to have GIO Platinum insurance, GIO Home and Contents insurance or contents only insurance.

Classic

With Classic policies, unspecified portable valuables cover can be added as an optional cover at an additional cost either online when you take out your policy or by calling us on 13 10 10. If you have this optional cover, your smartphone can be insured for accidental loss or damage anywhere in Australia and New Zealand for up to $1,000 per item and a total amount you choose between $1,000 and $10,000.

If you want to insure your smartphone for more than $1,000, you can cover it as a specified portable valuable for an amount you choose for an extra premium. To do this, please call us on 13 10 10.

Classic Extras

With Classic Extras, cover for unspecified portable valuables is automatically included, up to $1,000 per item, and $4,000 in total. You can increase the total amount of cover for an extra premium.

If you want to insure your smartphone for more than $1,000, you can cover it as a specified portable valuable for an amount you choose for an extra premium.

GIO Platinum contents

With Platinum cover, your portable valuables are covered for accidental loss or damage anywhere in Australia and New Zealand. This applies if and when they’re temporarily removed from your insured address for up to 180 consecutive days.

What events are covered for loss or damage?

Specified portable valuables, unspecified portable valuables and GIO Platinum contents cover your valuables for accidental loss or damage at and away from your home. For the conditions and exclusions that apply, please refer to the Product Disclosure Statement.

How to make a claim

We’ve made the claims process as easy as possible. You can make and track eligible claims through the GIO App or with GIO Online Services. Here’s what to expect if you need to claim for your smartphone.

Step 1

We’ll need your policy number and details of the event. It will also help us settle your claim as quickly as possible if you can provide evidence of ownership or a repair quote for your mobile phone. So, have your details handy.

Step 2

Lodge your claim through the GIO App or on the phone by calling us at 13 10 10.

Step 3

A member of our claims team will review your proof of ownership or repair quote. You can track the progress of your claim on GIO Online Services or via the GIO App.

Step 4

If your claim is accepted, your contents may be replaced, repaired or we may pay you, less any applicable policy excess. Once this process is completed, your claim will be closed.

Make a claim

Insurance issued by AAI Limited ABN 48 005 297 807 trading as GIO. Read the relevant Product Disclosure Statement before buying this insurance. The Target Market Determination is also available. The information is intended to be of a general nature only. Subject to any rights you may have under any law (including the Australian Consumer Law), we do not accept any legal responsibility for any loss or damage, including loss of business or profits or any other indirect loss, incurred as a result of reliance upon the information. Please make your own enquiries.