Make a payment & manage a policy (TAS)

Certificate of Currency

A Certificate of Currency provides confirmation of a current workers compensation policy and is valid for up to 12 months from the date of issue or until the policy expiry date, whichever occurs first. You can request a Certificate of Currency online.

Insurance Premium Payments

The following factors are taken into consideration by GIO when calculating workers compensation insurance premiums - amount of wages paid by the business, industry type, number of employees or cost of previous workers compensation claims associated with the business.

Payment Options:

• BPAY - You can organise BPAY by calling 13 10 10 to access the biller code and customer reference number.
• Mail - You can mail your cheque or money order to: GIO W/Comp Credit Control, GPO Box 1453, Brisbane QLD 4001. Please make cheques/money orders payable to 'GIO' (include your policy number on the back of the cheque/money order).
• Phone - You can ring 13 10 10 to make a credit card payment with Visa, MasterCard or American Express.

Payment Enquiries:

• General Workers Compensation Credit Control Enquiries:
  Email: gioworkerscompcc@gio.com.au
  Phone:1800 627 284
• For Broker EFT notifications and remittances:
  Email: gioworkerscompcc@gio.com.au
  Fax: (07) 3135 3802

Renewing your Policy

You’ll receive a renewal offer prior to the expiry date of your current GIO Workers Compensation Policy, so keep an eye out for this.

To renew your policy, complete and submit your Estimated Wages Declaration Form. This estimate is used to calculate your premium and is to be returned by email or mail before your current policy expires. 

Fax: 1300 458 569

Email: giopolicy@gio.com.au

Mail: GIO Workers Compensation, PO Box 52, Woden ACT 2606.

GIO will then issue your renewal premium.

Next, you’ll need to complete the Declaration of Actual Wages Form, to provide the total actual wages you have paid during the previous policy period. This form is to be returned to GIO within 30 days of your policy expiring via email or mail.

Additional information on how your premium is calculated can be found here.

For more information, you can call 13 10 10 to speak to a specialist.